FAQ's

Frequently Asked Questions (FAQs)

1. What types of products do you offer?
At Khan's Outfit, we offer a wide range of apparel and accessories, including categories such as T-Shirts , Sweat Shirt ,dresses, suits, jackets, trousers,. Our collection combines classic elegance with contemporary styles to suit various occasions and preferences.

2. How do I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to checkout, enter your shipping details, and choose your payment method. Follow the instructions to complete your purchase.

3. What payment methods do you accept?
We accept various payment methods Only Cash On Delivery (COD)

4. Can I modify or cancel my order after it’s been placed?
Orders can be modified or canceled within 2 hours of placement. If you need to make changes, please contact our customer service team as soon as possible. Once an order is processed or shipped, it cannot be altered or canceled.

5. How can I track my order?
After your order has shipped, you will receive an email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your account on our website.

6. What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery. Items must be in their original condition with tags attached. For more details on our return process, please refer to our Returns & Exchanges Policy.

7. How do I return an item?
To return an item, please contact our customer service team to obtain a return authorization. Pack the item securely with the return form (if applicable) and ship it back to us using the provided address. Once we receive and inspect the item, we will process your return or exchange.

8. How long will it take to receive my order?
Delivery times vary based on your location and the shipping method selected. Generally, standard shipping takes 3 to 5 business days, while expedited options are faster. For specific delivery estimates, please refer to our Shipping Policy.

9. What should I do if my package is lost or damaged?
If your package is lost or damaged, please contact us with same day of the estimated delivery date. We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.